Questions and answers
The questions school owners ask us most. Something missing? Ask us.
Prices and payments
How much does SanVoice Éducation cost?
From $100 a month for Essentials. Every plan and add-on is on the pricing page. Pay for the year and get two months free.
How do we pay for SanVoice Éducation?
By ACH bank transfer, cash or check (check number required). No card payments.
How do families pay the school?
By ACH, cash, check, MonCash or NatCash. Each payment gets a receipt and shows on the family statement.
Why no card payments?
Card fees cost schools and families money, and most families here pay in other ways.
Using SanVoice Éducation
Does it work without internet?
Yes for attendance and daily work: it carries on during outages and syncs when the connection returns.
Which languages?
French, English and Spanish. Each staff member and each family picks their own.
What devices do we need?
Any recent phone, tablet or computer with a browser. Families add the portal to their home screen like an app.
Does it handle vocational centres?
Yes: cohorts, intakes at any time, training hours, skills sign-off and certificates with a QR code.
Families and sign-in
How do parents sign in?
With the school’s portal address and a one-time code sent by email or WhatsApp. No password to remember.
How are parents told about absences?
The same day, by email or WhatsApp, when the school turns on absence alerts.
Where do staff sign in?
On the sign-in page: administration and teachers use their own email and password.
Your data
Who owns the school’s data?
Your school. Each school is kept separate, and you can export your records at any time.
Do you show ads or sell data?
No ads, no tracking, no selling of data. Demo data is always fictional.
How long does switching take?
It depends on your lists and your calendar. Before a new year or term is easiest; see Switching made easy.
Still have a question?
Read the Help Center or ask us for a demo.